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Returns and Refunds

RETURNS

Items may be returned within 10 days of original purchase.  Please email info@lmspeech.com prior to returning items.

To be eligible for a return, items must be unused and in the same condition that it was received. The items must also be in the original packaging.

To complete a return, we require a receipt or proof of purchase. 

 

REFUNDS

Once an item is received, we will send a notification email stating that we have received the returned item.   

If the return is approved, then the refund will be processed, and a credit will automatically be applied to original method of payment.  Refunds should appear within 2-3 days if issued to a credit card.  Refunds issued to a bank account typically take 7-10 days.

 

LATE OR MISSING REFUNDS

If a refund hasn't been received within 7-10 business days:

1. Contact your credit card company, it may take some time before your refund is officially posted.

2. Contact your bank. There is often some processing time before a refund is posted.

If you have completed the above steps and still have not received your refund, please contact us at info@lmspeech.com.

 

SHIPPING

To return your product, please mail your product to: 2547 Ridgewood Terrace, Atlanta, GA 30318.

Individuals are responsible for return shipping costs..

If shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance.